Ticketing

Ticketing

 

Airline tickets are important documents that confirm a passenger has a seat on a flight. ... The ticket is exchanged for a boarding pass during the check-in process, and this gives the passengers permission to board the plane.

An Airline Ticketing Executive is an individual who is responsible for booking flight tickets and handle reservations for customers. Airline Ticketing Executive directly interact with customers, answer customer questions about flight timings, seat availability, fares, reservations etc. They also handle key operations such as data collection, data entry, payment collection and verification etc. for airlines. Airline Ticketing Executive work as ground staff on airports and should be open for working long hours in shifts while standing on their feet.

Airline Ticketing Executive are the face of the airline industry and the first point of contact for any customer while boarding a flight. They can also be stationed at boarding gates and take care of the boarding and de-boarding of passengers in an aircraft. The job profile of an Airline Ticketing Executive includes problem-solving on a daily basis and mitigating first-hand any issues a customer may face related to their tickets and reservation. Thus, having good people skills goes a long way on the job of an Airline Ticketing Executive.


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